March 9, 2026

How Recruiters Can Actually Get Replies to Emails | Ben Fielding (EP 80)

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Ever wondered why your emails don't get replies? Or how you can maximise your email outreach to book more calls?

In this episode of The 1 Percent Better Recruitment Podcast, I’m joined by Ben Fielding, an email deliverability and outreach specialist who helps recruitment businesses get their emails into inboxes instead of spam.

Ben works closely with recruitment agencies to fix one of the most overlooked problems in modern business development, email deliverability and outreach strategy. Many recruiters are sending hundreds of emails but never realise why their messages aren’t landing, getting opened, or generating replies.We cover:✅ Why recruitment emails land in spam✅ The technical basics recruiters should understand (SPF, DKIM, DMARC)✅ How spam filters actually work✅ Why most recruitment email campaigns fail✅ The biggest mistakes recruiters make with outreach✅ How to structure email campaigns that generate replies✅ The importance of multi-channel outreach (email, calls, LinkedIn)✅ Personalisation vs automation in email campaigns✅ The psychology behind emails that get opened✅ Why recruiters should focus on starting conversations, not just sending CVs✅ How recruiters can improve their email deliverability immediately✅ Ben’s 1 Percent Better advice for recruiters⏱ Timestamps:00:00 – Introduction02:00 – Why recruiters struggle to get replies to emails06:00 – Email deliverability explained12:00 – The technical setup recruiters often miss18:00 – Why emails end up in spam24:00 – Email outreach mistakes recruiters make32:00 – How to write better recruitment emails40:00 – Personalisation vs automation48:00 – Multi-channel outreach strategies55:00 – The psychology of email engagement01:03:00 – Ben’s 1 Percent Better tip🐋 Podcast Sponsor – SourceWhaleThis episode is sponsored by SourceWhale, the multi-channel outreach platform I personally use and recommend to recruiters and founders.SourceWhale helps you combine email, LinkedIn, calls, and tasks into one structured, consistent BD workflow, without relying on spray-and-pray automation. If you want better conversations, not just more activity, this is worth a look.👉 Book a demo here:https://sourcewhale.com/book-demo/?utm_source=partner&utm_medium=podcast&utm_campaign=&utm_term=charles_kyriakou&utm_content=book_a_demoMention The 1 Percent Better Recruitment Podcast or my name, Charles Kyriakou, when you book.🔗 Connect with Ben Fielding💻 LinkedIn: https://www.linkedin.com/in/benfielding/🔗 Connect with Charles Kyriakou💻 LinkedIn: https://www.linkedin.com/in/charleskyriakou1/📲 TikTok: https://www.tiktok.com/@charles.kyriakou🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/1-better-recruitment-podcast/id1775201502🎙️ Spotify: https://open.spotify.com/show/46LjJfw📰 LinkedIn Newsletter: https://www.linkedin.com/newsletters/7244346543967731712/🌐 Website – https://www.inf1nitelearning.com/👇 If this episode made you rethink how you approach email outreach, like, comment, subscribe, and share it with a recruiter who needs to see it.